Customer & Product support is important to us at IRIS Flight Simulation Software.
We have a great support system that is self-hosted and user friendly, we use it as both a Knowledge Base and a Support Ticketing System.
For general information and to lodge a support ticket:
For information specific to the IRIS Flight Simulation Software – Pro Training Series – PC-21 product:
To view the PC-21 changelog file:
You can also use the pop-ups on our site at any time.
Please make sure when asking for product support you include:
- The name you registered on the store
- Your email address
- The store you purchased from
- The Order ID / Invoice #
- The product you are needing help with
- Any screenshots that may be helpful
This information helps us expedite your support request.